Food delivery order management system

Targets and goals:

Create a food delivery order management system

Wishes:

High speed.
Order management system

What it is?

The system is able to fully support the business process of food processing on delivery.

How does it work?

1. The operator either receives the order by phone and enters it into the system or confirms the order received from the site.
2. He sends it to the selected point. The point is automatically selected depending on the delivery address and its distance from the preparation points.
3. The kitchen receives the order and executes it.
4. Then it is passed on to the driver. The driver is assigned automatically depending on employment or forced by the operator.
5. The driver sees the order and carries it to the client.
6. The client receives the order, and the driver notes that the order has been delivered.
7. The system records the entire time of the order at each stage.
8. The system builds analytics.

The system can do a lot of smart things:

1. Distribution of orders by points
2. Analytics, reports, charts
3. System of discounts for regular customers
4. Black Lists of Unreliable Buyers
5. Order history
6. Tips when filling out
7. Differentiation of user rights
8. CRM

In fact, this system is the first version of the deliveryCRM system that we offer.